Business Etiquette

The course is available exclusively in English

Why is this course important for you and your team?​
 

This three-course program will help you master business etiquette across different areas — from daily interactions with colleagues to cross-cultural communication with international partners.

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Who this course is for:

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• Office employees — for comfortable and productive work

• Leaders — to build a culture of respect within the team

• Professionals working with international partners

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What will you learn?

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Course 1: In the Workplace

• Create a respectful and professional work environment,

• Apply etiquette to everyday interactions with colleagues and clients

• Practice best behavior in shared spaces, reduce misunderstandings, and foster harmony at work.

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Course 2: Meetings

• Understand the importance of etiquette in business meetings

• Maintain a positive and productive atmosphere,

• Ensure all participants’ opinions and ideas are respected

• Strengthen collaboration and build trust through proper conduct​

 

Course 3: Intercultural Communication

• Learn general rules of intercultural communication

• Bridge cultural differences to build strong business relationships

• Explore negotiation practices in the U.S., Latin America, Sub-Saharan Africa, Turkey

• Apply cultural awareness to global meetings and partnerships

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